Complete Documentation

Documentation
Everything You Need

Get started with Navlens and master user behavior analytics. From installation to advanced tracking, find all the resources you need.

Best Practices

Tips and strategies for maximum effectiveness

Optimize Tracking

Minimize tracking overhead and maximize data quality

  • Debounce tracking events
  • Batch data before sending
  • Use efficient selectors
  • Monitor bandwidth usage

Segment Users

Categorize users for targeted analysis

  • Use consistent user IDs
  • Tag user properties
  • Group by device/browser
  • Create cohorts

Set Up Goals

Define and track conversion goals

  • Identify key actions
  • Set conversion triggers
  • Track funnel steps
  • Monitor goal completion

Effective A/B Testing

Run statistically significant experiments

  • Test one variable at a time
  • Ensure sufficient sample size
  • Run for at least one full week
  • Define clear success metrics

Analyze Patterns

Discover insights from user behavior patterns

  • Compare timeframes
  • Identify trends
  • Find anomalies
  • Segment by behavior

Privacy Compliance

Ensure GDPR and CCPA compliance

  • Get user consent
  • Anonymize data
  • Respect DNT headers
  • Offer opt-out

Frequently Asked Questions

Find answers to common questions about Navlens

How do I get started with Navlens?

Start by signing up for an account, then install the tracking script on your website. Configure your first heatmap, and you'll begin collecting data immediately. Check our Installation Guide for step-by-step instructions.

How does A/B testing work?

Our visual A/B editor lets you make changes to your live site without code. You can create variants, set traffic distribution, and track conversion goals. Results are updated in real-time in your dashboard.

Is Navlens GDPR compliant?

Yes, Navlens is fully GDPR and CCPA compliant. We provide tools to obtain user consent, anonymize data, and allow users to opt-out of tracking. See our Privacy Policy and compliance documentation for details.

What's the performance impact of Navlens?

Our tracking script is only 20KB gzipped and has minimal performance impact. It's loaded asynchronously and uses event batching to reduce network overhead. Most sites see less than 1ms impact on page load.

Can I export heatmap data?

Yes, you can export heatmaps as high-resolution PNG images directly from the Heatmap Viewer. This is perfect for including visual data in your presentations and reports.

Can I track session recordings?

Yes, Navlens supports session recording and replay. You can watch actual user sessions to understand behavior patterns. All recordings respect privacy settings and GDPR requirements.

How long is data retained?

Free plans retain data for 30 days, while Pro and Enterprise plans offer 90 days and custom retention periods. You can download and archive data at any time.

Do you offer API access?

Yes, we provide a comprehensive REST API and webhooks for advanced integrations. See our API Reference section for detailed documentation.

Need Help?

Can't find what you're looking for? Our support team is here to help. Reach out with any questions or issues.